Frequently asked questions

Question & Answers

  • Ensure to take a comprehensive video of the vehicle upon receiving it and forward it to the authorities in contact.
  • Smoking inside the vehicle is strictly prohibited.
  • Our rental service reserves the right to cancel the booking in case of any misconduct or violation of the terms.
  • It is prohibited to consume alcohol and operate the vehicle.
  • Responsible Usage is highly appreciated, Treat the vehicle with care and responsibility, as if it were your own.
  • Avoid parking on roads; use designated parking spaces whenever possible.
Booking is simple! Visit our website or WhatsApp or call us directly to reserve your preferred self-driven car or bike.
  • The minimum booking period is 2 days for both cars and bikes.
  • The minimum booking period is 3 days from the airport / station.

Yes! Confirmation Payment of Rs. 1000 is required to confirm your booking.

Yes, we offer airport pickup and drop services at additional charges for your convenience.
Absolutely! Contact us via call or WhatsApp, and we’ll assist you in extending your booking period.
Yes, you must be at least 21 years old to rent a car and 18 years old to rent a bike. Additional age restrictions may apply to certain vehicle types.
  • Please note that our service operates on a fixed return time policy. Regardless of the time the vehicle is taken, it must be returned before 9 a.m. on the scheduled return day.
  • Charges remain consistent even if the vehicle is rented for a portion of the day.
  • Kindly be aware that we do not follow a 24-hour rental system.

Rental rates are based on factors like the type of vehicle, rental duration, and any optional add-ons. You can view the total cost before confirming your reservation.

  • Additional taxes will be applicable for online transactions.
  • Extra charges will apply if the vehicle is returned in poor condition or dirty. We appreciate your effort in maintaining the car’s cleanliness so that it isn’t a hassle for the next set of passengers.
  • In the event of delays in your arrival at the airport, railway station, or hotel, additional waiting charges are applicable.
  • After midnight, surcharges for the driver will be applicable.

In case of an accident or breakdown, contact customer support immediately. We will provide guidance on the necessary steps to taken.

  • Please ensure you obtain permission from management before taking any vehicle beyond the borders of Goa.
  • If the permission is granted, Additional charges are applicable.
  • Failure to do so will result in strict actions being taken by us.
  • To secure your rental, a refundable security deposit is necessary (the amount varies based on the vehicle).
  • Please ensure you provide an original photo ID with valid address proof.
  • Your security deposit or advance payment will be reimbursed upon vehicle return, following a thorough inspection by our team.
  • To return the vehicle, kindly bring it to the designated location at the scheduled time.
  • Please note that late returns may result in additional charges.
  • Before handing over the vehicle to the driver, we strongly advise you to check for any belongings you may have left behind.
  • Please be aware that we cannot be held responsible for any items left in the vehicle.
  • The customer will be charged for any accidental damages as per the showroom inspection.
  • Small dents or scratches will have to pay accordingly.